Community Duty Officers vacancy at E-ACT

Salary: £11,525.00
Job Type: Part Time
Contact Name: Regional Recruitment
Location: Shenley Academy
Closing Date: 24/01/2022 09:00

Additional Information

Vacancy Type: Officer
Interview Date: 31/01/2022
Start Date: 07/03/2022
Contracted Term: AYR - All year around
Contracted Hours: 20.00
Contracted Weeks: 52.00
Department: Facilities
Pay Grade: Point 10
Number of Vacancies: 1

Job Advert

We are seeking to appoint a part time Community Duty Officer as part of our lettings & facilities team, to be based at E-ACT Shenley Academy in Birmingham. The purpose of the role is provide a professional and courteous service to community users ensuring that a balance is made between academy needs and lettings.


Successful candidates will be supported by the Regional Community Manager & Facilities Manager in ensuring the academies facilities are set-up, monitored and tidied appropriately at weekends whilst being used by third parties. Undertaking opening and monitoring of the academy premises during periods of hire and act as the main point of contact for all users whilst on duty. The Academy will consider all applications on hours available and therefore welcome applications from those looking for flexibility on the number of working hours during the weekends between 9am to 4pm, and weekday evenings between 6pm and 10pm. 

  • Respond to Lettings enquiries in a timely and courteous manner
  • Maintain records of hirers including booking forms, insurance documents and VAT declarations
  • Develop and manage the bookings system and ensure registers of users are maintained to enable accurate billing
  • Liaise with operational colleagues as appropriate on any possible impact on or further links with community users

Please read the supporting documentation carefully before completing our application and equal opportunities form.


Salary: Scale NJC Support Staff SCP 10 - £11,525.41 - FTE - £21,322

In return the trust offers:

  • Competitive local Government Pension Scheme
  • 30 days annual leave and statutory Bank Holidays
  • Ride to Work Scheme
  • Market leading Personal Development and Training plans to further your career
  • Access to Mental Health First Aid Programme
  • 24 hours access to Employee Assistance Programme​​​

We are an E-ACT academy and proud to be part of a community that includes over 18,000 pupils and over 2,400 teaching and non-teaching professionals across the country.

E-ACT is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and all appointments are subject to enhanced Disclosure & Barring Service (DBS) checks and 

satisfactory references.

E-ACT is also committed to promoting equality, challenging discrimination and developing community cohesion. We welcome applications from all sections of the community.

File Attachments

File Name Description
Community Duty Officer JD.docx Community Duty Officers

Safeguarding Information

E-ACT is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and all appointments are subject to enhanced Disclosure & Barring Service (DBS) checks and satisfactory references.

​​​​​​​E-ACT is also committed to promoting equality, challenging discrimination and developing community cohesion. We welcome applications from all sections of the community.


Qualification Title Grade
GCSE Maths and English grade 4-9 (A-C) or equivalent


Personal Attributes
Ability to work effectively within a team environment
Relevant Experience
Experience in a customer facing role
Knowledge of health and safety regulations within a school environment