Regional ICT Technician
Ref: SCH-E-A-0568Additional Information
Contract Type: Permanent Contract Term: AYR - All year round Hours per Week: 37.00 Weeks per Year: 52.000 Pay Grade: 12-17 Number of Vacancies: 1The Role
E-ACT is a highly successful Multi Academy Trust (MAT) encompassing 28 Academies spanning the length breath of the country. Our hopes and aspirations of every one of our pupils is the same. By encouraging them to Think Big and believe that anything is possible, by showing them the importance of Team Spirit and by teaching them to carefully think through their decisions to do The Right Thing, we know that everyone of our pupils can realise their potential with us.
Our community includes over 18,000 pupils and 2,500 teaching and non-teaching professional across the country.
The Role
The Midlands Regional Team are looking to recruit a Regional ICT Technician to be based in Willenhall Academy to assist in delivering reliable and efficient ICT systems and provided comprehensive ICT support for Academy staff and students.
· Operating the ICT Helpdesk effectively and responding to/resolving calls within agreed timescales
· Providing support for ICT queries with escalation to third party suppliers when necessary
· Assist with the maintenance of ICT hardware and equipment to the required levels including repair where appropriate.
· Maintain the detailed inventory and asset register for all hardware, software, cabling, consumables and system diagrams
· Assist with the day to day running of the network
Please see attached Job Description and Person Specification for full details.
What you will get in return
- Competitive local Government Pension Scheme
- 30 days annual leave and statutory Bank Holidays
- Ride to Work Scheme
- Market leading Personal Development and Training plans to further your career
- Access to Mental Health First Aid Programme
- 24 hours access to Employee Assistance Programme
If you have any further questions we would love to hear from you. Please email: recruit@e-act.org.uk
E-ACT is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and all appointments are subject to enhanced Disclosure & Barring Service (DBS) checks and satisfactory references.
E-ACT is also committed to promoting equality, challenging discrimination and developing community cohesion. We welcome applications from all sections of the community.
Qualifications
| Qualification Title | Grade | |
|---|---|---|
| GCSE Maths and English grade 4-9 (A-C) or equivalent |
Essential
|
|
| Recognised ICT qualification |
Essential
|
|
| Degree in a relevant subject |
Desirable
|
Skills
| Personal Attributes | |
|---|---|
| Ability to work effectively within a team environment |
Essential
|
| Relevant Skills | |
| Ability to design and set up spreadsheets and databases |
Essential
|
| Experience/Knowledge | |
| Experience of supporting ICT networks and systems including SIMS, internet, intranet and web technologies |
Essential
|
| Knowledge of ICT Help Desk systems, call logging and resolution |
Essential
|
Related Documents
Safeguarding Information
E-ACT is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and all appointments are subject to enhanced Disclosure & Barring Service (DBS) checks and satisfactory references.
E-ACT is also committed to promoting equality, challenging discrimination and developing community cohesion. We welcome applications from all sections of the community.
Midlands Operations
Priley Avenue
Walsall
West Midlands
WS2 9UA
Regional Recruitment
Recruit@E-ACT.org.uk