Regional ICT Technician vacancy at Midlands Regional Team

Closed
Salary: £22,183.00 - £24,491.00
Job Type: Full Time
Contact Name: Regional Recruitment
Location: Walsall
Closing Date: 11/02/2022 09:00
Email: Recruit@E-ACT.org.uk

Additional Information

Vacancy Type: Officer
Interview Date: 16/02/2022
Start Date: 21/03/2022
Contracted Term: AYR - All year around
Contracted Hours: 37.00
Contracted Weeks: 52.00
Department: Regional ICT
Pay Grade: 12-17
Number of Vacancies: 1

Job Advert

E-ACT is a highly successful Multi Academy Trust (MAT) encompassing 28 Academies spanning the length breath of the country. Our hopes and aspirations of every one of our pupils is the same. By encouraging them to Think Big and believe that anything is possible, by showing them the importance of Team Spirit and by teaching them to carefully think through their decisions to do The Right Thing, we know that everyone of our pupils can realise their potential with us.

Our community includes over 18,000 pupils and 2,500 teaching and non-teaching professional across the country.


The Role


The Midlands Regional Team are looking to recruit a Regional ICT Technician to be based in Willenhall Academy to assist in delivering reliable and efficient ICT systems and provided comprehensive ICT support for Academy staff and students.

 

·       Operating the ICT Helpdesk effectively and responding to/resolving calls within agreed timescales

·       Providing support for ICT queries with escalation to third party suppliers when necessary

·       Assist with the maintenance of ICT hardware and equipment to the required levels including repair where appropriate.

·       Maintain the detailed inventory and asset register for all hardware, software, cabling, consumables and system diagrams

·       Assist with the day to day running of the network


Please see attached Job Description and Person Specification for full details.


What you will get in return


  • Competitive local Government Pension Scheme
  • 30 days annual leave and statutory Bank Holidays
  • Ride to Work Scheme
  • Market leading Personal Development and Training plans to further your career
  • Access to Mental Health First Aid Programme
  • 24 hours access to Employee Assistance Programme


If you have any further questions we would love to hear from you. Please email: recruit@e-act.org.uk


E-ACT is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and all appointments are subject to enhanced Disclosure & Barring Service (DBS) checks and satisfactory references. 


E-ACT is also committed to promoting equality, challenging discrimination and developing community cohesion. We welcome applications from all sections of the community. 

File Attachments

File Name Description
PSS OP - Regional ICT Technician.docx ICT Technician

Safeguarding Information

E-ACT is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and all appointments are subject to enhanced Disclosure & Barring Service (DBS) checks and satisfactory references.


​​​​​​​E-ACT is also committed to promoting equality, challenging discrimination and developing community cohesion. We welcome applications from all sections of the community.

Qualifications

Qualification Title Grade
GCSE Maths and English grade 4-9 (A-C) or equivalent
Essential
Recognised ICT Qualification
Desirable
Degree in related subject specialism
Desirable

Skills

Personal Attributes
Ability to work effectively within a team environment
Essential
Experience/Knowledge
Experience of supporting ICT networks and systems including SIMS, internet, intranet and web technologies
Essential
Knowledge of ICT Help Desk systems, call logging and resolution
Essential
;