Duty Officer

The Role

Job Title: Lettings and Community Officer/Duty Officer

E-ACT North Birmingham Academy | Preparing for the Future 

E-ACT North Birmingham Academy is a vibrant, diverse community with a commitment excellence and an inclusive ethos at its heart. Located in the heart of North Birmingham, our academy embodies the philosophy of ‘keep up, not catch up,’ in every aspect of our curriculum planning—ensuring no student is left behind. 

At E-ACT North Birmingham Academy, we are ambitious for all our students. We guide them to become successful individuals who are well-prepared for the next stage in their journey, whether it be the world of work or further education. 

Celebrating success is at the heart of our academy culture. We do this within an environment of inclusivity and care, where every student feels supported and part of a team. Our ethos is encapsulated in three pillars: Nurturing Environment, Boundless Opportunities, Achieving Highly. 

Find out more here: https://northbirminghamacademy.e-act.org.uk 

Join us in Opening Minds, Opening Doors! 

Are you ready to embark on a rewarding journey within an educational community that values diversity, encourages collaboration, and celebrates excellence? We need to appoint a reliable Duty Officer to start at our North Birmingham Academy as soon as possible. You will play a key role in the delivery of exceptional service to the academies and the wider community.

Key responsibilities

• To be responsible for all community bookings from enquiry to the end of the booking.
• To deal with customer enquiries or issues (face to face, email, or telephone)
• Be responsible for the security of internal premises and the immediate perimeter of the school building, calling for assistance where necessary.
• Inspection of all areas prior to use by the public. Ensure all areas are safe and warm, well-lit, and open access as per booking.
• To ensure academy policies are followed by all staff and customers.
• To act as a point of contact for all lettings.

Pay range SCP 4 - 6 £11.98 - £12.38 per hour

Location: North Birmingham Academy

Contract: Casual

Qualifications and Skills

• GCSE English and Maths
• Knowledge of cash handling
• Experience of working in an educational environment
• A good team member

What are we about? 

Outstanding Teaching and Learning: We strongly believe that outstanding teaching and learning are the keys to unlocking exceptional outcomes for our children. You will play a pivotal role in delivering high-quality education that nurtures the minds of our students. 

Advocacy and Inclusion: At our academy, every child matters, regardless of their background. Your role will involve providing each child with a fantastic, inspiring, and inclusive education that recognises and celebrates their individuality. 

People-First Culture: We proudly celebrate the diversity of our academy and our community. Join us in co-constructing the essence of an extraordinary workplace and learning environment where both staff and students feel valued and included. 

Collaborative Excellence: Our exceptional staff collaborate across our 29 academies to share ideas and problem solve. You will have the opportunity to share your skills, hear from experts and work with staff across the country to develop your practice.  

About E-ACT: 

Join a trust that is going places! 

Having recently won MAT of the Year 2023 at both the MAT Excellence Awards and National School Awards, this is a very exciting time to join us! Why do we feel we have been recognised as a strong MAT? It is down to our dedicated, talented staff that are committed in delivering nothing but excellence for all our children and young people.  

We all pride ourselves in fostering a people-first culture, which extends to all our pupils, staff, and stakeholders. We are proud to lead a community of 29 academies, educating of over 18,000 pupils across our five core hubs. Our staff satisfaction is above national benchmarks and we run a range of projects and programmes to address key topics such as workload and wellbeing. 

Our Opening Minds, Opening Doors strategy is at the forefront of everything we do, we don’t just prepare our pupils for the world; we equip them to thrive and succeed within it. Through our collaborative approach to education, we aim to open doors to a world of opportunities, where every child can pursue their dreams. 

Want to be a part of something extraordinary? Find out more at www.e-act.org.uk 

Benefits: 

Collaborative Working: Thrive in an environment that values teamwork and collaboration, fostering a culture of shared knowledge and collective success. 

Support System of 29 Academies: Be part of a network of 29 academies, providing a dedicated support system and opportunities for professional growth and collaboration. 

Employee Assistance Program (EAP): Access to confidential counselling services, providing emotional support and guidance when needed. 

Cycle to Work: Enjoy a healthy commute with our cycle-to-work programme, making bicycles more affordable. 

Electric Car Scheme: Take advantage of our environmentally friendly initiative, making electric vehicles more accessible for a sustainable and efficient commute. 

Generous Pension: Secure your future with a robust pension plan, ensuring financial well-being during retirement.

How to apply: 

Simply click on the above to apply!

Please read the supporting documentation carefully before completing and returning our application and equal opportunities form. 

E-ACT is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and all appointments are subject to enhanced Disclosure & Barring Service (DBS) checks and satisfactory references. 

E-ACT is also committed to promoting equality, challenging discrimination and developing community cohesion. We welcome applications from all sections of the community. 

Qualifications

Skills